Privacy Policy
The privacy policy of customers’ personal information is fully and strictly implemented by THE SINH TOUR ONLINE COMPANY LIMITED to ensure the best interests of customers.
1. Purpose and scope of information collection
The collection of data on the company website includes: email, phone, address, customer needs. This is the information that THE SINH TOUR ONLINE COMPANY LIMITED needs customers to provide when registering to use the service and for the company to contact for authentication and advice when customers need to register to use the service. Using services on the website to ensure the interests of consumers to choose the most satisfactory products.
During the payment transaction on the company’s website, we only store detailed information about the customer’s paid order, the information about the customer’s bank account number will not be kept.
In addition, the customer is responsible for promptly notifying the company’s website of any unauthorized use, abuse, security breach, information retention of third parties to take appropriate measures.
2. Scope of using customer information.
The Company uses customer information to:
– Provide services to customers;
– Provide tours – tickets with full information;
– Send notices about information exchange activities between customers and the company website;
– Contact and deal with customers in special cases.
– Do not use personal information of customers other than for the purposes of confirmation and work-related contact.
– In case of request from the legal side: The company is responsible for cooperating in providing customers’ personal information when there is a request from a judicial authority including: Procuracy, court, police agency investigation related to certain legal violations of customers. In addition, no one has the right to infringe on customers’ personal information stored by THE SINH TOUR ONLINE COMPANY LIMITED.
3. Time to store customer information.
– The customer’s personal data will be stored until there is a request to cancel or when the customer no longer uses the company’s services. Remaining in all cases personal information customers will be kept confidential on the company’s server.
4. Address of the unit that collects and manages personal information
THE SINH TOUR ONLINE COMPANY LIMITED
Address Hanoi: 32 Bat Su – Hoan Kiem – Hanoi.
Email: sale.sinhcafetour@gmail.com
Hotline: 0937 734 868
5. Means and tools for customers to access and correct their personal data.
– Customer has the right to self-check, update, adjust or cancel their personal information by contacting via email or hotline to request the company to do this.
– Customer has the right to send complaints about the quality of goods and delivery time to the Management Board of the company website. When receiving these feedbacks, the company will reconfirm the information, in case it is correct as reflected by the customer, depending on the extent, the company will take timely handling measures.
6. Commitment to protecting customer’s personal information
– Customer’s personal information on the company is committed to absolute confidentiality according to the company’s personal information protection policy. The collection and use of information of each customer is done only with the consent of that customer, unless otherwise provided for by law.
– Do not use, do not transfer, provide or disclose to any third party about the customer’s personal information without the consent of the customer.
– In the event that the information server is attacked by a hacker leading to the loss of customer personal data, the company will be responsible for reporting the case to the investigating authorities for timely handling and notifying the customer. customer is known.
– Absolute confidentiality of all online transaction information of customers including information on accounting invoices and digitized documents on the company.
– The company’s management requires individuals when registering / purchasing as customers, must provide all relevant personal information such as: Full name, contact address, email, phone, … ., and is responsible for the legality of the above information. The company’s management is not responsible for and does not deal with all complaints related to the interests of that customer if it considers all the customer’s personal information provided at the time of initial registration to be incorrect. corpse.
