Refund policy, service return
The policy of refund, exchange and return of services of THE SINH TOUR ONLINE COMPANY LIMITED is strictly and transparently implemented with unexpected arisings so that customers are most satisfied.
Conditions for refund, exchange of tour services
Any problems that occur between THE SINH TOUR ONLINE COMPANY LIMITED and you that lead to the inability to continue the service will be resolved and give the most optimal policy for both parties, however, we always is committed to providing the best service to customers and always wants to stick with customers for life.
Customers will be refunded by THE SINH TOUR ONLINE COMPANY LIMITED in the following cases:
- THE SINH TOUR ONLINE LIMITED LIABILITY COMPANY does not meet the correct service requirements (website, seo…).
- THE SINH TOUR ONLINE COMPANY LIMITED violated the contract signed between the two parties.
- The customer has paid, but THE SINH TOUR ONLINE LIMITED COMPANY does not hand over services and products on time in the contract without good reason.
Customers will NOT be refunded by THE SINH TOUR ONLINE COMPANY LIMITED in the following cases:
- The customer unilaterally terminates the contract without justifiable reason.
- The customer violates the contract signed between the two parties.
- Non-refundable for domain name services, software copyrights, server rental services, hosting, VPS and server hosting.
THE SINH TOUR ONLINE COMPANY LIMITED has the right to stop providing the service and not refund the fee in the following cases:
- Customers use programs that have the ability to clog or stall the system, cause resource exhaustion, overload the processor …….
Please contact the consultant of THE SINH TOUR ONLINE COMPANY LIMITED for the best solution.
